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We value every one of our ACTIVE customers.

If you have a product that you wish to exchange/return, it must be in unopened and undamaged condition. You have 30 days from the purchase date to initiate the exchange or refund.

We do not accept returns based on taste. Limited to one return per customer. Contact us at and one of our friendly customer service representatives will assist you.  

Damaged or faulty 

We take the most care when packaging your order, we inspect all products prior to carefully packaging, but, we are human and something may slip through undetected. Send us a clear photo to and one of our friendly customer service representatives will assist you.



This product is not for use by all sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use. If you have a serious medical condition or use prescription medication a doctor's advice should be sought before using any products, including CBD, in an attempt to treat an ailment. All trademarks and copyrights are the property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. These products contain 0% THC unless noted otherwise. Use the contact us link above for general questions and return policies.


By using this site you agree to follow the privacy policy and all terms and conditions printed on this site. Void where prohibited by law. Active CBD hemp extract oil is to be used in accordance with Australian hemp regulations for non-therapeutic and “non-human consumption”. For external use only within Australia.        

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